The problem started after the world organization of health affirm that they have vaccine of Covid-19, psychologically people to return to their life and they start to buy greedily (like the parched when he find the water), the demand of product raise, the manufactory return to work with few employees (layoffs in Covid-19 time).

The employees in the manufactory work hours to balance the demand with the offer, but the problem exist when the product arrive in the port for shipping, the employees in the port are few (layoffs employees in Covid-19 time) and also the ships, sea barges and container are few, that influence negatively the product because any product arrive the port, it must waiting his turn for the shipping, that take more time, and the product arrive late to the customer.

When the product become few in the market, the retailers start to increase the product’s price (the demand is high to the offer), and the crisis start when the raw materials arrive late from china to manufactory’s others countries, so the company faced to be late in his production, or it produce few quantities, so automatically the demand will be low than offer that what seek to increase prices and the crisis in general. As a quality manager we want to solve this situation.





Solution


Step 1: Identify the bottleneck

The central problem exist in the port, when the product stop waiting for shipping, it take long time, and that what influence negatively the production in others countries. The bottleneck exist in the port, when the product wait for shipping.


Step 2: Exploit the bottleneck resource

Actually we need to optimize the situation in which faced in the port, and looked at this situation as a challenge. We need to exploit the resource exist in the port as workforces and ships.

 

Step 3: Subordinate all non-bottleneck resources to the bottleneck

We need to improve the bottleneck by use other resources, we will looking for another resource to ship products, and exploit all workforces and ships exist in the port, even though they are non-bottleneck, as like use civil ships for shipping.


Step 4. Elevate bottleneck efficiency and capacity

Management’s goal is to loosen the constraint by:

  • Hiring new employees to have shipping’s operations more strength.
  • Although the ship’s price is very high, we can’t purchase it, so the solution become when we still used the civil ships for shipping product.
  • Establish a strategy to work, and organize employees in the port to work with high energy and 24H/24H, 7D/7D to improve this situation and we can divided them to many groups with alternation.
  • Persuade the consumers in other countries to decrease their consummation, and consume just the necessary they want, that can decrease the demand of product, will return to the equilibrium. 

Step 5. Repeat steps 1 through 4 for the new bottleneck

We need actually going back to first step requires management to identify if we have a new bottleneck, than we pursued the second 2, 3 and 4 even we can solve the problem.